24
Student Services
24.16 University Student Services
5-02 SUB, Phone (780) 492-4145, www.studentservices.ualberta.ca
At University Student Services our goal is to provide students with the resources to achieve their full potential, both within the university community and in society as a whole. We are dedicated to supporting the academic and personal endeavours of every student through advocacy, leadership, and partnership. Our services include:
Aboriginal Student Services Centre
2-400 SUB; phone (780) 492-5677
www.aboriginalservices.ualberta.ca
• Academic advising, mentoring, tutoring and retention services
• Support network, Aboriginal housing opportunities, computer lab, and advocacy
• Transition Year Program
Augustana Student and Residence Services
Augustana Campus, 4901-46 avenue, Camrose, Alberta; Room F2-336 Faith and Life Centre; phone (780) 679-1163
www.augustana.ualberta.ca/services/studentservices
• Manages and delivers student services at Augustana Campus
CaPS: Your U of A Career Centre
2-100 SUB; phone (780) 492-4291
HUB Career Centre, 8917A HUB Mall; phone (780) 248-1483
CCIS 1-031; phone (780) 492-3975
• Comprehensive programs, services and resources for career exploration and engagement, opportunities to connect with employers, work search guidance, resume/curriculum vitae and cover letter writing and job interview preparation
• Job opportunities for part-time, summer and graduate employment
Community Social Worker Team
209 HUB Mall; (780) 492-3342
• Connects students with university and community resources
• Provides support for students
• Offers programming and education for the university community
Learning Resources
2-300 SUB; phone (780) 492-2682
www.studentsuccess.ualberta.ca/LearningResources
• Noncredit courses, workshops, tutorials and consultations on effective writing, learning, studying and exam strategies for improving grades for graduate and undergraduate students
• Transition services for students entering university
Math and Applied Sciences Centre
2-89 CAB; phone (780) 492-6272
• Mathematics, physics, and statistics support for all students
• Exam preparation in a variety of courses
Mental Health Centre
2-600 SUB; phone (780) 492-5205
• Free and confidential psychological and psychiatric services, including individual and group therapy
Residence Services
1-044 Lister Centre; phone (780) 492-4242
• Provides a wide assortment of student housing options in a living/learning environment
• Offers programming and support for students living in residence
Sexual Assault Centre
2-705 SUB; phone (780) 492-9771
• Support for all genders of survivors of sexual harassment, sexual assault or stalking, and their supporters
• Sexual assault education programs, boundaries and assertiveness workshops and volunteer opportunities
Social Worker Services
209 HUB Mall; phone (780) 492-3342
• Connects students with university and community resources
• Provides support for students
• Offers programming and education for the university community
Specialized Support and Disability Services
2-800 SUB; phone (780) 492-3381 (voice), (780) 492-7269 (TTY).
• Assistance for students, as well as faculty and staff, with conditions affecting mobility, vision, hearing, learning and physical or mental health
• Support services including exam accommodations, provision of course materials in alternate formats, note-taking assistance, and training in adaptive technology
Student Connect
Administration Building; phone (780) 492-3113
www.registrarsoffice.ualberta.ca/Student-Connect.aspx
Student Connect is the Office of the Registrar’s student service centre, located on the main floor of the Administration Building. All student inquires, requests and interactions for registrarial services are directed to Student Connect for in-person services, or directed to the online contact form or phone number.
Services available through Student Connect include:
• Student Records and Registration
• Admissions questions
• Enrolment verification
• Awards and Scholarships
• Convocation
• Campus Visits
• Forms and updates
• Fee inquiries
• Connections or referrals to other services on campus
Office Hours
Monday - Tuesday: 0815 - 1615
Wednesday: 1000 - 1615
Thursday - Friday: 0815 - 1615
Student OmbudService
(a collaborative service with the University, the Students’ Union, and the Graduate Students’ Association)
5-02 SUB; phone (780) 492-4689
• Mediation and assistance with grade, academic standing, disciplinary and Practice Review Board appeals, discrimination and harassment complaints
• Information and referrals on University policies affecting students
Student Success Centre
2-300 SUB; phone (780) 492-5641
www.studentsuccess.ualberta.ca
• Assistance for students facing challenges in their university experiences, requiring specialized supports, or simply wanting to improve their learning and academic capacity
• Coordinates Fresh Start Program, Learning Resources, Math and Applied Sciences Centre, Specialized Support and Disabilities Services, University Bursaries and Emergency Funding, and Writing Resources
University Bursaries and Emergency Funding
(part of the Financial Aid Office operated in conjunction with the Students’ Union)
1-80 SUB; phone (780) 492-3483
• Administers the University’s bursary and emergency student loan programs
• Provides financial information and counselling
University Health Centre
2-200 SUB; phone (780) 492-2612
Note: Patients are required to present their ONEcard and health care card
• A walk-in health care facility available to students, their immediate family and University staff
• Comprehensive medical services including full general practitioner services, pregnancy and STI testing, obstetrics and gynecology, immunizations and dietary counselling
University Wellness Services-Mental Health Centre
2-600 SUB; phone (780) 492-5205
• Free and confidential psychological and psychiatric services, including individual and group therapy
Writing Resources
2-300 SUB; phone (780) 492-2682
www.studentsuccess.ualberta.ca/WritingResources
• Professional support for writers at the preuniversity, undergraduate and graduate levels
